1. Pricing and Invoicing

Invoicing is in EURO (€). All prices are including VAT (gross prices). The VAT rate is currently 19 %. You will receive an invoice for each order that shows the net amount, VAT and gross amount.

2. Modifications to the Offer

Product offers and pricing are non binding. You will be promptly notified if a price has changed or an item is out of stock.

3. Shipment Costs

Shipment is performed at your request and at your expense. Current shipment costs are listed in our shipment information. In the case of particularly heavy and bulky items, applicable shipment costs are listed in the product description.

4. Right of Return

All customers have the right to return goods within fourteen (14) days. Customers are obliged to pay return postage, if their orders are for commercial or freelance purposes. Return of goods is excluded for: used goods, custom-made goods, special orders and goods ordered in major quantities for commercial purposes. In the case goods are exchanged, collect on delivery fees and costs for shipment to the customer are not reimbursed.

5. Payment Method

Available payment methods: Bank Transfer - please inquire as to the exact payment amount and bank details prior to payment.

Cheques are not accepted. We reserve the right to demand advance payment in individual cases, in particular in the case of new customers and major order amounts.

6. Discounts

10 days 2%, 30 days net. Quantity discounts on request.

7. Reservation of Title

Goods remain our property until payment in full.

8. Place of Performance and Place of Jurisdiction

Place of performance is Wuppertal. Wuppertal is the place of jurisdiction in the case of agreements with businesses and foreign customers.